Bank of New England - Privacy Notice

Protecting your privacy is important to Bank of New England and our employees. We want you to understand how we gather, use and safeguard information about you to provide you with our products and services. This notice explains our practices for the gathering, sharing and security of information relating to our current and former customers.

Rev. 6/2013

FACTS: What does Bank of New England do with your personal information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security Number and transaction or loss history
  • account balances and payment history
  • credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Bank of New England chooses to share, and whether you can limit this sharing.
Reasons we can share your personal information Does Bank of New England share this information? Can you limit this sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes —
to offer our products and services to you
No We don't share
For joint marketing with other financial companies No We don't share
For our affiliates’ everyday business purposes —
information about your transactions and experiences
No We don't share
For our affiliates’ everyday business purposes —
information about your creditworthiness
No We don't share
For nonaffiliates to market to you No We don't share
Questions? Call Toll-Free 1-800-721-7445 or 603-894-5700
What we do
How does Bank of New England protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Bank of New England collect my personal information? We collect your personal information, for example, when you
  • open an account or apply for a loan
  • use your debit card or show your driver’s license
  • make deposits or withdrawals from your account
We also collect your personal information from others, such as credit bureaus or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes— information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Bank of New England does NOT share with affiliates
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Bank of New England does NOT share with nonaffiliates so they can not market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Bank of New England does NOT jointly market
  Other Important Information
  For Massachusetts, Mississippi and New Jersey Customers. We will not share personal information from deposit or share relationships with nonaffiliates either for them to market you or for joint marketing - without your authorization.