Our Online Security Commitment

Bank of New England Bank is committed to providing you with a secure online environment that protects your confidential information.

Please know that Bank of New England does not and will not ever request personal information from you via email or via a link to any website.

Note: Regular Internet e-mail is not secure, so please do not send confidential information such as Social Security or account numbers to us via regular e-mail.

Secure Login

For security, we utilize multi-factor authentication for users to access our online banking systems. When you set up your account, you will be asked to answer personal security questions to help authenticate your user ID and password.

Internal Controls

We restrict access to your personally identifying information to those employees who need to know that information in order to provide services to you. We maintain physical, electronic, and procedural safeguards to protect such information.

We continually evaluate our security controls to ensure they provide the highest level of privacy and safety for our customers.

Please keep in mind that it is also important for you to take precautions to safeguard personal information.

How to minimize risk

Before revealing any personal identification information, find out how it will be used and whether it will be shared with others. Don’t divulge unnecessary information.

Other protections include:

Pay attention to billing cycles. Follow up with creditors if bills do not arrive on time.
Deposit outgoing mail at the post office.
Limit identifying information and credit cards carried to those necessary.
Do not give out personal information via phone, mail or over the internet to undisclosed sources.
Request a copy of your credit report annually from any one of the three major credit bureaus for review.

TransUnion: www.transunion.com
Experian: www.experian.com
Equifax: www.equifax.com

If you become a victim of identity theft:

IF you suspect that someone has been using your personal information, you should contact:

The fraud departments of the three major credit bureaus
The creditors of any accounts that have been missed
The local police to file a report

It is wise to cancel existing accounts held in your name and re-open new accounts with new passwords.